Derek Schutz Blog #6

In chapter 5 of Designing the Obvious, Robert Hoekman talks about getting users up to speed with applications in a way called "up to speed" aids. For project 4, we designed a fridge that could interact with its users. For a beginner or a first time user, the way the fridge works, and how the fridge is working and interacting could be very confusing. Users are going to want to know what the fridge is capable of, how to maneuver around it, and what it is actually doing. A good way to update and inform the users of this information it to use the "up to speed" aid. Simply installing a short video guide that is initiated as soon as the fridge is first used, and is accessible at anytime, would benefit the user immensely. The video could show the user how the device operates, along with how to get started, and what its capabilities are.