Chapter 3 of Designing the Obvious may appear to be contradicting what we’ve been saying about users and paying attention to user needs. Is the user always correct? Should the designer always provide new features because one or more users ask for them? Is there a larger “user-centered” focus that Hoekman advocates? Address these questions in your own words. There are many good ways to address these questions.
Then think about Project #2 (the project where you needed to redesign the work-out machine). Perform “interface surgery” on that device. What might you eliminate and why? Do not re-sketch the device, just provide a small list of what you might eliminate and justify your list in light of the guidelines presented in chapter 3, where “less is more.”
[Addition: Focus on your redesign vs. the original design. That is, say what you would eliminate from your redesign.]
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